PRIVACY AND TRANSPARENCY

Privacy and cookies

This page explains in plain language how Tech BR IT Solutions handles personal information when you visit our website, request a quote, or use our services and authenticated areas.

Last updated: 3 November 2026

1. Who is responsible for your data

Tech BR IT Solutions, operating in Limerick, Ireland, is responsible for the processing described on this page. For privacy questions or requests, email contact.techbr@gmail.com.

2. Information we may process

Information submitted through forms, such as your name, business, email, phone number, service of interest and message.
Service records, proposals, contracts, invoices, projects and support tickets.
Account information and records required to operate the customer portal and administrative area securely.
Aggregated technical and statistical information about website use and performance.

3. How we use the information

To respond to enquiries and prepare quotes, proposals or other steps you request before entering into a contract.
To deliver contracted services and manage customer relationships.
To meet legal, tax, accounting and record-keeping obligations.
To protect the website, prevent misuse, and improve the quality, security and performance of our services.
To send marketing communications only where an appropriate legal basis exists and consent is obtained when required.

4. Legal bases

Depending on the circumstances, processing may be necessary to take pre-contractual steps at your request, perform a contract, comply with a legal obligation, pursue Tech BR's legitimate interests in operating and protecting its services, or rely on your consent where applicable.

5. Sharing and service providers

We do not sell personal information. We may share it only with providers needed for hosting, email, security, performance analysis and service operation, or with authorities when legally required. Providers receive only the access needed to perform their functions.

6. International transfers

Some technology providers may process data outside the European Economic Area. Where this happens, we seek to use recognised mechanisms and safeguards required by applicable law, taking account of the service and processing involved.

7. Retention

We keep information only for as long as needed for the purposes described, to provide services, establish or defend legal claims, and meet legal obligations. Retention periods may vary according to the record and customer relationship.

8. Cookies and website analytics

Authenticated areas may use strictly necessary session cookies for login, security and portal operation. They are not used for advertising.

We use Cloudflare Web Analytics to understand visits and performance in aggregate. Cloudflare states that this service does not collect or use visitors' personal data and that its usage metrics do not depend on cookies or local storage.

9. Your rights

Under the GDPR, where applicable, you may request access, correction, erasure, restriction or portability of your data, object to certain processing, and withdraw consent without affecting earlier processing.

10. Security and updates

We use proportionate technical and organisational measures to protect information. We may update this page when our services, providers or obligations change; the latest revision date will always appear at the top.